Comprehensive Irregularity Reporting System
Detect and control irregularities within your company through our Ethics Line service.
With more than 20 years of experience, RESGUARDA offers through the Ethics Line all its experience in a comprehensive irregularity reporting service, an anonymous, confidential and secure.
This service will allow your employees, customers and suppliers to report fraud and anomalous situations that occur within the scope of your company or to express ideas to improve the internal processes of the organization.
ANONYMOUS + CONFIDENTIAL + INSURANCE
The smartest case management on the market to manage internal irregularities such as, fraud, harassment, or corruption, designed to achieve compliance, HR, and audit more efficiently.
| Basic | Enterprise | Customized | |
| Bi dashboard integraTIon | No | Yes | Customized |
| Compliance with reporting channel regulations | 100% LatAm, USA, and EU | 100% LatAm, USA, and EU | “ |
| Support channels | Web | Web, email, and phone | “ |
| Phone assistance | No | Yes | “ |
| Case management | Basic | Full | “ |
| Dashboard and reports | No | Customized | “ |
| Investigations* | No | Up to x year | “ |
| Compliance Kit** | Base Code of Ethics + 3 standard policies: Gifts, Discrimination, Complainant/Victim Protection | 4 standard policies + limited review of code of ethics | “ |
| MultilinguaL platform | Yes | Yes | “ |
| Home Page LE | Basic | Customized | “ |
| Support | Basic ongoing | with an executive in charge | “ |
| Users | Up to 2 | Unlimited | “ |
| Integrated security Login | No | Yes | “ |
| IT Customizations | No | Yes | “ |
| ISO 27001 and 27801 Certification | Yes | Yes | “ |
| Training | Standard | Customized | “ |
| Internal Promotional Campaign | Standard | Annual customized campaigns | “ |
| Benchmark Report (Annual) | No | Included | “ |
Service Details (+)
- (*) The scope of the mentioned investigations is limited to addressing irregularities reported through the reporting channel, with an input of approximately 8 to 12 hours per investigator. It is not accumulable by period and does not include technical expert evaluations, notaries (scribes), or specific legal advisors.
- (**) Generic documents created by Resguarda to be specifically adapted by the organization.
- # Categories can be adapted according to the type of company requiring the service.
| Basic |
| Bi dashboard integraTIonNo |
| Compliance with reporting channel regulations100% LatAm, USA, and EU |
| Support channelsWeb |
| Phone assistanceNo |
| Case managementBasic |
| Dashboard and reportsNo |
| Investigations*No |
| Compliance Kit**Base Code of Ethics + 3 standard policies: Gifts, Discrimination, Complainant/Victim Protection |
| MultilinguaL platformYes |
| Home Page LEBasic |
| SupportBasic ongoing |
| UsersUp to 2 |
| Integrated security LoginNo |
| IT CustomizationsNo |
| ISO 27001 and 27801 CertificationYes |
| TrainingStandard |
| Internal Promotional CampaignStandard |
| Benchmark Report (Annual)No |
Service Details (+)
- (*) The scope of the mentioned investigations is limited to addressing irregularities reported through the reporting channel, with an input of approximately 8 to 12 hours per investigator. It is not accumulable by period and does not include technical expert evaluations, notaries (scribes), or specific legal advisors.
- (**) Generic documents created by Resguarda to be specifically adapted by the organization.
- # Categories can be adapted according to the type of company requiring the service.
| Enterprise |
| Bi dashboard integraTIonYes |
| Compliance with reporting channel regulations100% LatAm, USA, and EU |
| Support channelsWeb, email, and phone |
| Phone assistanceYes |
| Case managementFull |
| Dashboard and reportsCustomized |
| Investigations*Up to x year |
| Compliance Kit**4 standard policies + limited review of code of ethics |
| MultilinguaL platformYes |
| Home Page LECustomized |
| Supportwith an executive in charge |
| UsersUnlimited |
| Integrated security LoginYes |
| IT CustomizationsYes |
| ISO 27001 and 27801 CertificationYes |
| TrainingCustomized |
| Internal Promotional CampaignAnnual customized campaigns |
| Benchmark Report (Annual)Included |
Service Details (+)
- (*) The scope of the mentioned investigations is limited to addressing irregularities reported through the reporting channel, with an input of approximately 8 to 12 hours per investigator. It is not accumulable by period and does not include technical expert evaluations, notaries (scribes), or specific legal advisors.
- (**) Generic documents created by Resguarda to be specifically adapted by the organization.
- # Categories can be adapted according to the type of company requiring the service.
| Customized |
| Bi dashboard integraTIon“ |
| Compliance with reporting channel regulations“ |
| Support channels“ |
| Phone assistance“ |
| Case management“ |
| Dashboard and reports“ |
| Investigations*“ |
| Compliance Kit**“ |
| MultilinguaL platform“ |
| Home Page LE“ |
| Support“ |
| Users“ |
| Integrated security Login“ |
| IT Customizations“ |
| ISO 27001 and 27801 Certification“ |
| Training“ |
| Internal Promotional Campaign“ |
| Benchmark Report (Annual)“ |
Service Details (+)
- (*) The scope of the mentioned investigations is limited to addressing irregularities reported through the reporting channel, with an input of approximately 8 to 12 hours per investigator. It is not accumulable by period and does not include technical expert evaluations, notaries (scribes), or specific legal advisors.
- (**) Generic documents created by Resguarda to be specifically adapted by the organization.
- # Categories can be adapted according to the type of company requiring the service.
Complaints Channel
Implementation of communication channels so that any person who keeps a relationship with the company can report irregular situations in an anonymous, confidential and secure way. We support your company throughout the process with a team of specialists.
Quick implementation and dissemination
Adaptable to all types
of organizations.
High added operational and compliance.
Detect and control irregularities in your organization.
implementing a secure, anonymous, and confidential reporting channel.
ISO 27001 Certification
Information Security Management System throughout the process of receiving, communicating and managing complaints.
You can be the one to improve things.
The Resguarda platform opens a channel for complaints for all those irregular situations that are generated between companies, employees and suppliers can find a solution and become improvements.
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